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Home > Contractors > Customer Portal
Customer portal 

ELECSA customer portal is a self-service system to help our contractors manage their ELECSA account online easily from anywhere, anytime.

With a user friendly interface and just three simple steps, the portal contains everything our contractors need in one place.


User benefits

The customer portal offers users the opportunity to benefit from some of the key features such as:

  • Account management - Update account details, change your trading title, amend contact details and manage roles.
  • 24/7 self-service - View historical and current invoices, make payments and access billing and payment information anywhere, anytime through the portal
  • Technical support - Access pocket guides, technical articles, scheme standards, scheme guidance, Wiring Regulations FAQs and more
  • Marketing kit - Access logos, brand guidelines, consumer factsheets and the Platinum Promise leaflet to help you promote your business.

Please use your ELECSA shop or ELECSA Online login to start using the portal. If you have never used any of our online services you can create an account with your membership number.  Contractors can access the portal from, for new users lick 'register' above.

If you have any queries regarding logging in or using the portal, please get in touch with our Customer Services team:

Tel: 0333 015 6625